[Top Eleven] Top eleven – Be a Community Manager

[GM Games 252]

Nordeus is looking for experienced hands-on Community Manager to join our Top Eleven team and help us establish, cultivate and grow the Top Eleven – Be a Football Manager active community and build transparent and interactive communication with our players.
Community Manager is responsible for developing and executing strategy to engage users across the globe.

Responsibilities:

• Creating and engaging loyal Top Eleven community across the globe
• Closely communicating with the community to inform them about future game updates, current statuses, listen to their feedback and taking that feedback to the product team
• Utilization of our social media channels
• Hiring gamemasters that will further spread Top Eleven knowledge to the community
• Event planning and execution in cooperation with product and publishing teams – both online and offline events
• Be part of the Top Eleven development team and collaborate within the team in order to define game improvements by providing users’ feedback and your own expertise
• Constant issue reporting to the product team in order to solve our users’ problems
• Close collaboration with Publishing and Social Media teams
• Administration of Top Eleven forum – lead forum administration, hire moderators, set rules, create engaging content, etc.
• Stay up to date with the game industry and what is going on in a community management field

Requirements:

• 1+ years of experience in working with communities (online and offline) – social media, forums, event management
• Knowledge of Social Media, PR and Marketing, collaboration with media
• LOVE for video games and video games knowledge (especially Football Management games) and have a passion for football
• Creative thinking, multitasking, threat detection, “getting under the skin” of our community, appealing to our player base
• Fluent in English
• Great verbal and communication skills
• Excellent time management, organizational and analytical skills

Pluses:

• Highly creative — everyone here designs the games we make
• Have “get a things done” attitude!
• Being a team player in a dynamic and iterative environment

Sounds interesting for you? Send us your up-to-date CV and cover letter explaining why you believe that you are a match together with some samples of your work in online communities!

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